WHY DO WE NEED YOU?

If you want to reshape the world and discover your greatest potential, Saint-Gobain provides one-of-a-kind opportunities for innovative problem solvers.

We're one of only two companies in the world that is consistently recognized as both a top Global Employer and a Top 100 Global Innovator, but Saint-Gobain's remarkable story and culture of innovation begins with a team of nearly 200,000 creative, diverse and passionate team members collaborating across the globe. We are committed to our mission to improve lives because, every day, we witness the enormous impact of our efforts on the world around us.

How would you like to work in a dynamic, innovative company with opportunity to grow your career? Saint-Gobain in Wayne, NJ is for you!

We offer competitive salary, shift differential, matching 401k, bonus, retirement plan, benefits start day one, tuition reimbursement, growth opportunities and so much more

We are looking for a Sales Support and Commercial Compliance Coordinator. This position is hourly and is onsite Monday-Friday, 8am-5p

Scope:     Supporting sales and Customer Service.  Formalize practices, capitalize on the know-how, and continuously improve processes.   

Responsibilities:

• Study, align and merge Customer Services practices toward a standardized and efficient way of working, including integrating tools such as SalesForce into workflows.
• Document and formalize procedures, workflows and work instructions for customer service and product coordination.
• Assist customer service team with credit issue resolution.
• Handle and arrange shipping for sample Sales orders per customer specific requirements.
• Provide backup support to the customer service team during staff shortages.
• Review and process Tax certificates, ensuring timely follow-up for missing or expired certifications.
• Administration of customer portals to maintain up-to-date information and accessibility.
• Analyze customer score cards and initiate corrective actions when necessary.
• Monitor and evaluate retroactive impacts of price changes and prepare change letters for customers.
• Build tools/files to support Quotation process. Update quotes/ perform quotes on standard product range.
• Create and Document procedures for handling PPAP/FAI (First Article Inspection) demands (i.e.: Sales Order creation, work order conditions, machine transfers)
• Coordinate extraordinary transactions (i.e. equipment or materials sales/transfers) /and create procedures for streamlined future occurrences.
• Assist Application Engineering department with part number creations on new materials.
• Collaborate on and coordinate cross-functional initiatives to improve customer service and business processes.
• Review and interpret customer terms and conditions to ensure alignment with company policies.
• Screen customer supplier manuals for business liability considerations, documenting exceptions as necessary.
• Monitor and mitigate business exposure related to sales agreements and practices.

WHAT ARE THE REQUIREMENTS?

Qualifications:

• Bachelor’s degree in business, marketing, supply chain or legal studies required
• Paralegal related experience or education is a strong preference.
• Strong interpersonal and verbal and written communication skills.
• Detailed oriented and able to read and interpret commercial terms and conditions.
• Strong computer skills (i.e. Microsoft Word, Excel, QAD).
• Ability to make quick decisions, while dealing with multiple personalities.
• Ability to work in fast paced customer/site environment.
• Analytical skills to review data
• Positive attitude / high energy

A TEAM READY TO WELCOME YOU

Our commitment to being a Great Place to Work is a strong one. We encourage and foster our employees to be engaged through their participation in various committees/ teams. These teams help build a relationship between employees; they bring together employees from different shifts, different departments, and different career levels and promotes a culture of unity and pride. In an environment of listening, caring, developing, thanking and inspiring, the Saint-Gobain Wayne Plant IS a Great Place to Work.

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

WHY DO WE NEED YOU?

If you want to reshape the world and discover your greatest potential, Saint-Gobain provides one-of-a-kind opportunities for innovative problem solvers.

We're one of only two companies in the world that is consistently recognized as both a top Global Employer and a Top 100 Global Innovator, but Saint-Gobain's remarkable story and culture of innovation begins with a team of nearly 200,000 creative, diverse and passionate team members collaborating across the globe. We are committed to our mission to improve lives because, every day, we witness the enormous impact of our efforts on the world around us.

How would you like to work in a dynamic, innovative company with opportunity to grow your career? Saint-Gobain in Wayne, NJ is for you!

We offer competitive salary, $2/hour shift differential, matching 401k, bonus, retirement plan, benefits start day one, tuition reimbursement, growth opportunities and so much more

We have multiple openings for  Forming Machine Operators for 3rd shift 11p-7:30a. Training will be on 1st shift, 7am-3:30pm for approximately three months.

Are you mechanically inclined, good with your hands, this may be the job for you

This position is responsible to set up and run department equipment to form finished bearings and bushings.

• Operates up to 3 machines simultaneously according to standard operating procedures, or special instruction from supervisor.
• Clears machine jams, makes adjustments as needed.
• Performs SPC checks and procedures.
• Monitors and updates status of work orders.
• Communicate and cooperate with fellow employees to maintain quality, operational efficiency and safety.
• Clean and maintain machinery, tools, and work area as scheduled or as needed.
• Maintain necessary records as required by SOPs and work instructions.
• Visually observe, troubleshoot, and report non-conformance condition (either product or process) to supervisor, or manager as required.
• Disassemble and reassemble machines and replace parts as required.
• Monitor quality of product through 1st piece and final inspection as required.
• Perform other related duties as required or as directed by supervisor.
• Exhibits safety awareness and safe work practices.
• Understand all environmental policies and significant environmental impact of job activities in accordance with the ISO 14001 standard.

WHAT ARE THE REQUIREMENTS?

• High school diploma or equivalent, REQUIRED
• Able to operate independently and as part of a team
• Basic command of the English language, written and verbal.
• Able to read and follow SOPs, labels and instructions and blueprints.
• Demonstrated mechanical abilities, including use of measuring devices.
• Experience in Statistical Process Control.
• Demonstrated mechanical and mathematical abilities.
• Computer skills necessary to fulfill department requirements.

A TEAM READY TO WELCOME YOU

Our commitment to being a Great Place to Work is a strong one. We encourage and foster our employees to be engaged through their participation in various committees/ teams. These teams help build a relationship between employees; they bring together employees from different shifts, different departments, and different career levels and promotes a culture of unity and pride. In an environment of listening, caring, developing, thanking and inspiring, the Saint-Gobain Wayne Plant IS a Great Place to Work.

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

WHY DO WE NEED YOU?

This position is a synergistic balance of total quality leadership, quality assurance systems, and customer advocate responsibilities which require broad functionality and agility. This person will have a direct reporting line to the Plant Manager. This position will need to work closely with Plant teams to drive a quality culture into the plants, ensuring VOC is incorporated into manufacturing, while at the same time, meeting all ASTM and industry requirements.

Main duties and responsibilities include, but are not limited to:

• Direct Supervision of Plant Lab Technician and Quality Engineer
• Product Specifications and Standards - Including new product development
• Defining and applying basic sampling techniques (e.g., random, stratified, etc.) and when sampling is appropriate
• Own, train, and monitor the control and reaction plans.
• Selecting and applying advanced statistical methods and quality tools (e.g., hypothesis testing, Analysis of Variance, SIPOC, and Design of Experiments) in conjunction with the QPC Pillar, Technical Services, and Central Engineering.
• Support plant in the management of product master formulations, product, and raw material specifications through the use of corporate and internal change management systems
• Provide production supervisors and operators with information and training to help them perform their jobs and make correct quality-related decisions. Leading and providing expertise in the completion of needs assessments, competency-based training and follow-up for all facility personnel and appropriate Quality and inspection methodologies in support of people development

WHAT ARE THE REQUIREMENTS?

Requirements

• Bachelor’s Degree in engineering, Mathematics, or Statistics, required
• Previous experience in gypsum, paper, or continuous manufacturing, required
• 5-10 Years’ progressive experience in quality engineering, production operations, or engineering
• ASQ-CQE certification or equivalent work experience, preferred
• ISO 9001 certification / training, preferred

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $99,900 to $154,800 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 13% of base salary based on company and individual performance measures.

The Total Target Cash range (base pay and annual bonus) for this position, is $112,887.00 to $174,924.00. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Employees have the flexibility to choose the benefits that best fit their individual needs.

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.

• Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave
• 15 days PTO per year, 12 paid holidays per year 

Retirement and Protection - Helping to make the future life you want a reality.

• 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and
• Accident Insurance

Additional Benefits – Helping shape the experience and impact you want

• Commuter Benefits
• Group Legal
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child and Elder Care
• PerkSpot Employee Discount Program
• Volunteer Day

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

WHY DO WE NEED YOU?

This is a 2nd shift position: 6pm to 6am (weekly rotating work days 3/4)

Why work for us?

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

The Role - What’s the job?

As a Production Supervisor, your responsibilities will include:

• Developing and cultivating a team-oriented safety culture throughout the plant, with a focus on zero injuries, work-related health conditions, and spills.
• Managing and fostering a culture of unrelenting commitment to quality, ensuring compliance with all quality standards.
• Providing coaching and support regarding shift conflicts and disagreements related to quality and/or parts.
• Being accountable for all aspects related to production efficiencies, including first-pass yield, cycle time, and pack rates.
• Ensuring accurate reporting of production, scrap, and payroll hours.
• Leading, coaching, and managing a team of machine operators and material handlers, fostering a team-oriented mindset.
• Developing skill progression planning for employees on assigned shifts.

WHAT ARE THE REQUIREMENTS?

Requirements - What do you bring?

• Bachelor’s degree or equivalent amount of experience and demonstrated skill in a medium volume, fast paced manufacturing facility. - Preferred
• Progressive work experience in a manufacturing environment 5 – 8 years - Preferred
• Supervisory experience 3 – 5 years - Preferred
• Strong project management skills to remove obstacles and bring projects to successful completion Required
• Broad understanding of aluminum materials, processing, and equipment knowledge. Required
• Good coaching skills – peer, up-line, direct and indirect report - Required
• Good management of change skills – Required
• Ability to troubleshoot basic to intermediate technical issues - Required
• MS office suite proficient - Preferred

Certain states require pay information be provided in job postings. The national pay range for this position is $66,900 to $103,500 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 9% of base salary based on company and individual performance measures. The total target cash range (base pay and annual bonus) for this position, is $72,900 to $112,800.

Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ well-being and help improve daily life for themselves and their families. Employees have the flexibility to choose the benefits that best needs their individual needs. 

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.

• Medical, Prescription Drug, Vision and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave

Retirement and Protection - Helping to make the future life you want a reality.

• 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want

• Commuter Benefits
• Group Legal
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child & Elder Care
• PerkSpot Employee Discount Program

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

WHY DO WE NEED YOU?

The EHS Manager will provide leadership to the Environmental, Health, & Safety programs at the plant, within the defined World Class Manufacturing framework, in a manner consistent to the Values and Attitudes of the CertainTeed Gypsum and Saint Gobain culture. 

• Provide hand-on leadership, coaching, and mentoring to the local site personnel consisting of hourly and salaried employees.
• Identify and correct potential hazards by inspecting facilities, machinery, and safety equipment, in addition perform data entry into corporate EH&S databases (GAIA, monthly reports) and analyze data
• Investigate industrial accidents, injuries, or occupational diseases to determine their causes and to determine whether the incidents could have been or can be prevented (RCA).
• Interview employees to learn about work environments and incidents that lead to accidents or injuries and evaluate the corrections that were made to remedy violations found during health inspections.
• Promote, develop and train behavioral EH&S initiatives to drive to an autonomous EH&S culture by identifying safety opportunities and developing solutions of corrective actions (assists in training hourly/salaried employees). In addition, train contractors on site safety policies.
• In conjunction with Area EH & S Manager – IPG Gypsum West -Mining and Panels, and Local HR, provides direction and support on Workers' Compensation Benefit (WCB) claims and return to work programs
• Maintain Industrial Hygiene standards according with company and legal regulations
• Organize safety functions and campaigns (EH&S DAY etc.), in addition, may assist engineering capital projects, process implementation and commissioning, and regulatory affairs by providing adequate risk assessment specific for each project · Manage Loss Prevention Program for the facility
• Ensure compliance with air quality management systems, stormwater management for industrial & construction stormwater programs, hazardous waste requirements – for all federal, state, and county permits and regulations such as air, water, waste management or as required on our compliance calendar, and record keeping.
• Ensure compliance with the water rights and regulations of local water district for the water wells owned by CertainTeed locally

WHAT ARE THE REQUIREMENTS?

What do you bring?

• Bachelor’s degree required in related field (Preferred in Safety and Environment fields)
• 3 to 5 years of applied professional experience in environmental and safety, which provides a comprehensive knowledge and understanding in an industrial/manufacturing environment.
• Leadership experience within a manufacturing experience in an industrial setting.
• Demonstrated ability to influence others without direct authority
• Very good knowledge of EH&S standards
• Excellent analytical and problem - solving capabilities
• Proficient using computers and Microsoft Office Suite

Certain states require pay information be provided in job postings. The national pay range for this position is $99,900 to $154,800 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 13% of base salary based on company and individual performance measures. The total target cash range (base pay and annual bonus) for this position, is $112,887 to $174,924.

Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ well-being and help improve daily life for themselves and their families. Employees have the flexibility to choose the benefits that best needs their individual needs. 

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work.

• Medical, Prescription Drug, Vision and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave

Retirement and Protection - Helping to make the future life you want a reality.

• 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want

• Commuter Benefits
• Group Legal
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child & Elder Care
• PerkSpot Employee Discount Program

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

WHY DO WE NEED YOU?

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while making the world a more beautiful and sustainable home.

This position is a strong business partner and a financial leader at the Moundsville Board Plant. You will be expected to provide effective and relevant financial analysis to support management and help business leaders make effective decisions and identify opportunities to reduce operating costs and increase efficiencies at the plant. In this position, you will oversee budgeting, forecasting, month end processes, ensure accuracy of financials, coordinate with all of the relevant parties to ensure smooth efficient processes, as well as ensure compliance with internal controls.

This will be a hybrid position with expectations of being in office 2-3 times a month based on proximity to the office. 10% of travel may be required to attend conferences, visit plant locations, support, and attend various meetings.

Plant Controlling Responsibilities:

• Manage month-end financial close
• Analyze/reconcile accounts
• Prepare adjusting journal entries
• Analyze monthly operating cost variances
• Prepare financial deliverables for each site
• Lead budgeting process
• Lead annual standard cost roll
• Ensure compliance with company policies
• Coordinate annual inventories
• Monitor Capex projects and fixed asset management
• Support policy development and best practices

Analytical Business Performance Support:

• Support plant management team through meaningful analysis of costs and trends
• Track net manufacturing savings/performance and identify opportunities to achieve targets
• Identify (e.g. via cost deployment) and track cost savings opportunities
• Perform scenario analysis and model outcomes for plant process changes, formulation changes, etc.
• Improvement of site internal reporting to respond to the needs of key stakeholders
• Challenge financial performance results, identify issues and proactively initiate analyses and solutions to business issues
• Challenge departments in a constructive manner to drive improvement in the plant
• Develop mid-month forecasts and propose action plans to take corrective actions before month end.
• Prepare the deliverables and discuss financial figures during the monthly Ops-Finance reviews

WHAT ARE THE REQUIREMENTS?

• Bachelor’s Degree in Business, Economics, Engineering or related field with an emphasis on finance, or relevant experience
• Master’s Degree in Business, Finance, or Accounting, a plus.
• 3-5+ years of progressive experience in finance related field, preferably in a manufacturing environment
• Must have strong organizational, communication and interpersonal skills
• Superior data management and modeling skills required. Experienced user of Microsoft Windows software (Excel, Word, PowerPoint). SAP and G/L Wands, QlikView and other BI Tools, and financial consolidation systems experience preferred
• Ability to work in a dynamic environment, demonstrating a mature and organized approach to work load
• Prior direct or indirect management experience, required
• Must have the ability to quickly and accurately assess a business situation, arrive at decisions in a timely manner and understand the ramifications of decisions is critical to this job.

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

STEPS TO JOIN US

We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:

• Excellent healthcare options: Medical, vision, prescription & dental
• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
• Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement: Continuing education for every season of your career
• Pet Insurance options: Insurance plan & prescription discount program for your furry friends
• Employee Recognition Programs
• PerkSpot: Our exclusive one-stop online discount marketplace
• LiveWell: Rewarding you for living a healthy lifestyle

A LITTLE MORE ABOUT US

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

WHY DO WE NEED YOU?

As a Process Engineer, you will play a pivotal role in driving process development, efficiency, and improvement initiatives. You will collaborate with both internal and external customers on cost-saving projects, capital expenditures, and troubleshooting. Your focus will be on optimizing material throughput, enhancing plant profitability, and refining manufacturing techniques, particularly in process robustness, coating technology, and material aspects such as yield, scrap, and material usage variance. Additionally, you will manage various projects, develop preventative and predictive methods to minimize production delays, and ensure quality. This role also involves providing leadership in problem-solving, decision-making, coaching, and implementing site initiatives.

Key Responsibilities:

• Design and Development: Lead the design and development of manufacturing processes, tooling, and engineering documentation for new products, ensuring they meet or exceed customer requirements.
• Continuous Improvement: Recommend, initiate, and deliver projects aimed at improving production efficiency, equipment, and processes to achieve performance, quality, delivery, and financial goals.
• Capital Expenditures: Prepare internal documentation and coordinate the implementation of capital expenditures.
• World Class Manufacturing Projects: Lead projects from planning to implementation, including cost savings analysis, feasibility studies (DOE, data analysis), and project execution.
• Process Optimization: Research and recommend changes to manufacturing processes to increase efficiency, reduce costs, improve product quality, and enhance health, safety, and environmental standards.

Entity Specific Functions:

• Knowledge of general reporting (WCM) and safety standards.
• Understanding of BU/Corporate programs and policies.
• Familiarity with site-specific programs, policies, and risk assessments, as well as processes and operations specific to the site.

WHAT ARE THE REQUIREMENTS?

Qualifications:

Education:

• Required: Bachelor’s Degree in Polymer Processing, Chemical, or Mechanical Engineering.
• Preferred: Master’s Degree in an engineering discipline.

Work Experience:

• Required: Minimum of 3 years in coated film production.

Practical/Technical Knowledge:

Required:

•  Experience in composite or plastic film coating, laminating, converting, and processing.
• Knowledge and experience with Six Sigma, Lean Manufacturing, Kaizen, or World Class Manufacturing.
• Proficiency in MS Excel, MS PowerPoint, MS Word, MS Access, and Outlook.
• Excellent organizational and problem-solving skills, with the ability to think quickly and creatively in unforeseen circumstances.
• Familiarity with quality concepts and tools such as sampling theory, statistical analysis, quality cost reporting, DOE, Lean, DMAIC, SPC, FMEA, and Control Plans. Dedicated, self-starter with high motivation and the ability to make independent decisions.
• Familiarity with customer/supplier specifications and agreements, with the ability to apply them to site manufacturing controls and documentation.

Preferred:

• Proficiency in ERP, MES, and/or document control systems.
• Experience working in an ISO certified environment.

Soft Skills:

• Communication: Strong ability to convey information effectively to team members and stakeholders.
• Leadership: Capable of guiding projects and initiatives, mentoring, and coaching team members.
• Problem-Solving: Excellent skills in identifying and addressing issues promptly and creatively.
• Adaptability: Ability to manage various projects and respond to changing priorities.
• Attention to Detail: Ensuring accuracy and quality in all aspects of the role.
• Teamwork and Collaboration: Working closely with cross-functional teams to achieve common goals.
• Time Management: Efficiently handling multiple tasks and meeting deadlines.

Licenses and Certifications:

• Preferred: Greenbelt or Blackbelt certification.

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

A LITTLE MORE ABOUT US

Saint-Gobain Performance Films and Solutions is a global leader in high-performance materials, specializing in advanced film solutions for automotive, architectural, and custom applications. We provide innovative products designed to enhance solar control, privacy, safety, and surface protection. Committed to sustainability and customer satisfaction, we deliver reliable, high-quality solutions that meet the evolving needs of our clients while minimizing environmental impact.

At Saint-Gobain we design, manufacture and distribute materials which are key ingredients in the wellbeing of each of us and the future of all. Join our innovative, passionate and entrepreneurial community to improve the world of tomorrow with us.

Job description

Kaycan has an exciting career opportunity for a Customer Service Representative based in Langley to join our team. This is a great chance to join a Top Employer and contribute to our growth and success.

Schedule: Monday to Friday
Status: Full Time, permanent, On-site

Here’s what you’ll be responsible for in this role

This position is responsible for ensuring that all incoming customer/sales calls, in person orders and e-mails are serviced thoroughly and professionally, by following through on quoted delivery dates, pricing and resolving customer concerns at one our busiest branches. You will work with a great branch team to deliver the following:

• Understand customer needs and advise best solutions for a positive customer experience
• Address client inquiries regarding order status and complete order adjustments in a timely manner and creating new customer accounts for sales team
• Verify pricing and availability of product with outside sales/customers. Adjust pricing for customers when necessary and apply refunds/returns for customer accounts
• Liaise with head office and other branches from across Canada to solicit inventory to meet customers’ needs
• Updating, referencing, and maintaining customer accounts in our inventory/CRM system
• Enter orders for other branches in accordance with procedures for special materials and interbranch shipping
• Updating and referencing the company’s CRM system (Oracle)
• Supply and inform clients of pricing, credit terms as well as entering orders in system
• Investigate and troubleshoot customer service issues and offer solutions to our customers achieve their goals
• Other duties as required.

Requirements

Here is what’s important to have to apply:

• Strong team player with excellent customer service skills and able to build and maintain lasting relationships with customers
• Proactive & Positive to think like a customer, act like an owner, provide solutions and execute with impact
• 2+ years’ experience in a similar role dealing with customer in-person
• Exceptional verbal and written communication skills
• Strong problem identification and resolution skills
• Computer experience: Microsoft Office,
• Excellent organizational skills and attention to detail
• Enjoys working in a fast-paced customer facing environment.

Benefits of Joining Us

We offer excellent training programs, opportunities for advancement, a comprehensive benefits package, as well as a stimulating and exciting work environment.

In addition to a dynamic work culture that emphasizes dedication and effort, alongside enjoyable events, and company wide activities, we also provide the following benefits that contribute to our Total Rewards Package, we provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs.

• Excellent healthcare benefits package.
• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program.
• Competitive Pension, and Employee Stock Purchase Program (PEG).
• Allowances for prescription safety glasses and safety shoes
• In-house safety training
• Opportunity for growth
• And more!

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $40,000 to $45,000 per year.

However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is TARGET BONUS 7% of base salary based on company and individual performance measures.

The Total Target Cash range (base pay and annual bonus) for this position, is $42,800 to $48,150. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

About Us

Kaycan is a subsidiary of Saint-Gobain -- the world’s largest building materials company with a 350-year legacy of innovation and growth. Saint-Gobain group is leader in sustainable product development and environmental stewardship. We’re proud to that Saint-Gobain North America was recognized by Top Employers institute as on the best workplaces in North America & Canada.

WHY DO WE NEED YOU?

Career Opportunity:​

Lynchburg Mill is seeking an hourly Mechanical Maintenance Technician with the ability to provide primary millwright skills for the Lynchburg Mill.

The position reports to the Mechanical Maintenance Superintendent but at times may report to other maintenance managers, the Production Superintendent, the Production Supervisors, or the General Manager depending on circumstances.

The technician is expected to follow plant safety procedures such as Lockout/Tagout, pre-task checklists, confined space entry, etc. Typically this will be a day shift position, but overtime and/or shift work may be required to complete assigned tasks, perform work on extended machine outages, or other requirements that may arise.

What we offer:

• Corporate culture is based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities. 
• An attractive salary reflects skills, competencies, and potential.
• The ability to increase hourly wage as new skills are obtained and demonstrated.
• A career with a global company where Sustainability, Safety, and Inclusion are business drivers and foundational elements.

This facility is operated as a multi-craft team concept mill and all individuals are required to work to their potential.  This job description does not limit the responsibilities of the Mechanical Maintenance Technician.

WHAT ARE THE REQUIREMENTS?

Expectations of the Candidate:

• Participate in all department safety programs. 
• Flexibility to work in a multi-craft role and contribute to accomplishing results in a team-based environment. 
• Good understanding of the types and applications of equipment lubrication. 
• Effective troubleshooting abilities. 
• Ability to read and understand equipment manuals & drawings. 
• Ability to properly document repairs and inspections. 
• Computer skills adequate to look up bills of materials & store parts, enter work results, and complete work orders. 
• Good working knowledge of rigging equipment and techniques.
• Ability to measure, layout, and fabricate repair parts. 
• Ability to work independently in a mature and professional manner.
• Good mathematical skills and strong attention to detail
• Possess some knowledge of pipework.
• Ability to fabricate and metalworking knowledge.
• Good written and verbal communication skills.

IS THIS JOB FOR YOU?

Preferred Qualifications:

• 5 years of maintenance experience, preferably in a heavy industrial setting.
• Excellent problem-solving ability.
• JDE or other computer maintenance management system experience.
• Knowledge of paper mill processes and equipment.
• Physical requirements: Work at heights, confined space, ability to lift, push, pull, carry 50 lbs. Navigate stairs, stand, walk, bend, and kneel throughout the entire shift.
• Detail-oriented and able to work with minimum supervision.

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

A LITTLE MORE ABOUT US

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall, and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

TO MAKE SURE NOTHING IS FORGOTTEN

We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:

• Excellent healthcare options: Medical, vision, prescription & dental
• Family Focus & Balance: Parental leave, paid time-off, and Employee Assistance Program
• Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement: Continuing education for every season of your career
• Pet Insurance options: Insurance plan & prescription discount program for your furry friends
• Employee Recognition Programs
• PerkSpot: Our exclusive one-stop online discount marketplace
• LiveWell: Rewarding you for living a healthy lifestyle

WHY DO WE NEED YOU?

As part of CertainTeed IT’s Digital Manufacturing Program, this position will help support projects relating to Digital Operations within the 100+ manufacturing sites throughout North America. This position will be REMOTE based, reporting to the Digital Transformation Manager, Digital Manufacturing.  

We are looking for an experienced and dynamic Customer Success Specialist to join our Digital Manufacturing team. In this role, you will play a key part in fostering strong relationships with our internal users at the sites and central level, ensuring smooth onboarding, implementation, and training for our applications. You will serve as a liaison between employees, project managers, and our IT teams, facilitating clear communication, addressing concerns, and improving user satisfaction. This position is crucial in helping our internal teams achieve their objectives, while also providing valuable usage, activity, and success metrics to drive the effectiveness of our applications.

WHAT ARE THE REQUIREMENTS?

• Client Engagement & Optimization: Actively engage with clients to ensure they are maximizing the value of our applications. Provide guidance on best practices, usage optimization, and feature utilization while gathering feedback through surveys and data analysis to drive continuous improvement and innovation.
• Support & Collaboration: Monitor application performance and user satisfaction, addressing any issues or concerns as the primary point of contact. Work closely with internal teams—including support, development, and product management—to resolve challenges and enhance application functionality based on client needs.
• Site Rollout & Coordination: Collaborate with business leaders to develop and manage site rollout roadmaps, ensuring all stage gate requirements are met. Work closely with site management to coordinate training schedules and ensure accurate Site Maps are developed for each rollout.
• Training Development & Delivery: Create and deliver comprehensive training programs, workshops, and materials (including videos, OPLs, and SOPs) to educate users on application features, updates, and enhancements, empowering sites to effectively leverage our applications to achieve business goals.
• Travel Requirement: This position involves approximately 25-40% travel, which may include visits to various sites or locations as part of your responsibilities.

IS THIS JOB FOR YOU?

Skills are the foundation of success in any role, enabling individuals to effectively tackle challenges and contribute to the growth of the organization. In the Digital Manufacturing team, we believe that the right combination of technical expertise, problem-solving abilities, and interpersonal skills drives innovation and helps us deliver exceptional results.  The following skills and traits for this role are as follows:

• Education & Experience: High School Diploma or GED required; Bachelor’s degree in a related field preferred. 2+ years of experience in IT, business relationship building, or customer success roles.
• Technical & Security Expertise: Strong understanding of IT security principles and proficiency in data analysis and reporting tools.
• Problem-Solving & Analytical Skills: Creative approach to solving technical issues with excellent judgment and strong analytical abilities.
• Project Management & Organizational Skills: Proven project management experience, exceptional organizational skills, and the ability to manage multiple sites and applications simultaneously.
• Communication & Relationship Building: Strong interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels.
• Additional Skills & Experience: Experience in WCM, Lean/Six Sigma, and manufacturing is a plus. Adobe Illustrator experience and a willingness to travel are also beneficial.

A TEAM READY TO WELCOME YOU

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com

Legal Statement

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

A LITTLE MORE ABOUT US

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $77,400.00 to $120,100.00 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 10% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $85,100.00 to $132,100.00. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

We provide unique options to fit your unique lives! Our Total Rewards Program is customizable to accommodate your needs. Our menu of flexible options includes, but is not limited to:

• Excellent healthcare options: Medical, vision, prescription & dental
• Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
• Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
• Tuition Reimbursement: Continuing education for every season of your career
• Pet Insurance options: Insurance plan & prescription discount program for your furry friends
• Employee Recognition Programs
• PerkSpot: Our exclusive one-stop online discount marketplace
• LiveWell: Rewarding you for living a healthy lifestyle